To achieve value for money from a project, it is essential to carry out rigorous and detailed inspection of materials and workmanship throughout the build.

The Silver Difference

Our highly professional Quality Management Team conduct regular site visits and clear and concise reports to ensure that a client’s asset is delivered in compliance with the brief and specification, and in line with the relevant regulations. Their combined expertise covers new build construction, refurbishment, the conversion and repair of existing properties, renewable technologies and various offsite manufacturing products.

Prior to joining Silver, each of our site inspectors has spent 30 to 40 years in construction trades that range from plumbing and carpentry to site management. This hands-on experience has given them an exceptional eye for detail, backed up by solid technical know-how.Their combined technical knowledge and collaborative working approach assures a high standard of workmanship that adds value to any development. As members of The Institute of Clerks of Works and Construction Inspectorate of Great Britain Inc. (ICWCI), they also attend monthly ICWCI Chapter meetings, and regular CPD events including Building Regulation seminars and workshops. This ensures they remain aware of changes in legislation and best practice.

The team’s technical knowledge and collaborative working approach assures a high standard of workmanship that adds value to any development. In order to familiarise themselves thoroughly with a project, they will become involved at the earliest possible pre-construction stage, then drive quality through to the end of the Defects Rectification Period.

What we do

  • We attend design, briefing and progress meetings.
  • We undertake drawing and specification checks and technical audits.
  • Where necessary, we can draw on the technical knowledge and expertise across Silver to detect or anticipate any problems.
  • We study and comment on contract drawings/schedules and cross reference with ERs for compliance.
  • We study the programme and offer our opinion and the potential impacts of events upon the works.
  • We conduct a temporary works review prior to commencement.
  • We refer to the pre-construction and construction health & safety plans.
  • We establish and agree on lines of communication with the client, project manager and contractor’s team.
  • We manage benchmark workshops with the client and the contractor to agree standards for complex details and final Client inspections.
  • We provide accurate, concise and timely reports supported by photographic evidence.
  • We share lessons learned internally and ensure they inform all future projects.

Related Projects

Ravensbury, Phase 1 & Phases 2-3, Merton Regen

Client: Clarion Housing Group

Services: Clerk of Work Services

Ravensbury is one of the three estates to be redeveloped as part of Merton Regeneration along with the Eastfields and High Path areas in Merton. Merton Regeneration will create 2,800 homes, replacing 1000 homes and building 1800 new ones.

Phase 1 of this development comprises 21 new build quality homes; the project handed over in September 2020 with minimal defects. Our Clerk of Works has worked closely with the employer’s agent during this phase due to the site’s close proximity of the River Wandle.

Phase 2-4 provides 105 new homes and following successful appointment we have allocated the same members of our site inspection team to ensure our knowledge is transferred and adds value to these phases of the development.

Our Team are also the appointed Clerk of Works for High Path Phase 1. We are therefore pleased to continue to work with Clarion's Merton Regeneration Team on the next phases of the development as well as having the opportunity to build upon client relationship and knowledge.

West King Street Renewal Hammersmith W6

Client: Hammersmith & Fulham Council and A2Dominion
Services: Cost Consultancy and Project Management

A joint venture between Hammersmith & Fulham Council and A2Dominion to redevelop the west side of King Street, Silver is appointed to deliver this ambitious renovation of the Town Hall and breathe new life into this part of Hammersmith. Roger Stirk Harbour + Partners, one of the world’s leading firms of architects, have been commissioned to work up this complex scheme.

The redevelopment of the Grade II Listed Hammersmith & Fulham Town Hall incorporates a two storey glass extension on top of the Town Hall, complete refurbishment of council’s existing offices space, demolition of the adjacent existing Town Hall extension and construction of approximately 205 dwellings, 10,000m2 of office space and 1,500m2 of retail space across three 5 storey blocks. This scheme will also offer a 250 seat basement cinema, office space for business start-ups and a new arts quarter alongside new cafes, shops and restaurants.

The scheme has its unique challenges such as the desire for the scheme to become an exemplar site in terms of Accessibility, Air Quality and Efficiency, which are all the highest priority for the borough. 

As well as our appointment as project managers to support the planning application for the new building and refurbishment redevelopment of the Town Hall, our cost consultancy team team are commissioned to undertake cost management and planning, as well as looking after the viability of the scheme.

The image supplied courtesy of Rogers Stirk Harbour + Partners.


Rennels Way S106 scheme in Hounslow

Client: L&Q Build London Partnerships

Services: Site Inspection

This is a S106 scheme located in Isleworth and will provide 16 affordable homes as part of the Build London Partnership.

Formed in 2018, the BLP is a unique collaboration between L&Q and the Greater London Authority (GLA) with a simple mission - to partner with smaller housing associations; combining social values and commercial expertise to build affordable homes for hard-to-reach communities. The BLP focus on small sites that are less than 50 homes and aim to deliver a pipeline of 600 homes (starts) by 2023 through this initiative.

The Hartley Centre, Later Living, East Ham

Client: Populo Living

Services: Clerk of Works

In the heart of East Ham, the new Hartley Centre will accommodate a 1,650sqm community health centre with room for two GP surgeries and 75 affordable homes for later living.

Silver is appointed as Clerk of Works by our Client Populo Living and working alongside a talented team including the contractor Hill Group UK.

The scheme consists of two blocks: one nine and the other seven storeys tall. The first two floors will accommodate a new community health centre with space for two GP surgeries, while the upper floors will contain flats.  A communal lounge and landscaped garden for the residents is located on the third floor between the two residential blocks. In addition, all the apartments will feature private balconies offering views over the garden and of the adjacent streets.


The image supplied courtesy of

Stag House, Extra Care Home, Barnet

Client:  Barnet Homes

Service: Site Inspection

This extra care home development provides 51 rooms and communal area for residents. 

Merton Regeneration, High Path Phase 1

Client:   Clarion Housing

Services: Quality Management

This is a complex mixed-use residential scheme comprising 134 units. We are working closely with the Clarion Merton Regeneration Team and developer, Hill.

Acton Town Hall, Refurbishment & New Build

Client: One Housing Group
Services: Employer’s Agent and Quality Management

This regeneration in the Borough of Ealing involves the redevelopment of the original Grade II Listed Acton Town Hall to provide a total of 71 residential units.

Works include the partial demolition of the building’s rear elevation, retention of the façades fronting High Street and Winchester Street, a roof extension, internal and external alterations plus the erection of a new residential building, landscaping, refuse and cycle storage.

Bristol Harbourside Regeneration

Client: A2Dominion Group
Services: Employer's Agent and Quality Management

Over the last decade, the major regeneration of Bristol’s Harbourside has transformed the city’s historic but neglected waterfront, creating a thriving hub where people want to live and businesses thrive. The regeneration has been led by house builders including Crest Nicholson who have been helping Bristol to achieve its housing targets since 2010.

Silver has worked with the project partnership of A2Dominion and Crest Nicholson to help them deliver their Build to Rent schemes on programme. This has included the phased handover of four developments – the Invicta, Canonsgate, Dean Court and Redcliffe, which together deliver approximately 280 new homes for private rent, including student accommodation.

Silver are appointed as Employer's Agent, with the scope extended to monitor quality, ensuring A2Dominion assets are built to their high quality standards and design specifications.

London Quaker Meeting House, Hammersmith

Client: A2Dominion
Service: Employer's Agent, Cost Consultancy and Site Inspection

The project comprised the demolition of a school in Bradmore Park Road and the construction of a bespoke new Quaker Meeting House in Hammersmith and Fulham. This replaces the existing meeting house on the H&F Town Hall campus that is part of the West King Street Renewal Development.

The new landmark building was designed and built to the highest levels of environmental sustainability and achieved AECB (Passivhaus) standards for energy and acoustic performance. Appointed as employer’s agent, cost consultant and site inspectors, our team at Silver ensured the contractor completed this demanding, high quality scheme on time and within budget to meet the deadline for the Quaker’s to decant from their existing premises.

The Quakers Meeting House completed in 2020.

NW Bicester Exemplar Phase, Oxfordshire

Client: A2Dominion Group
Services: Employer's Agent, Cost Consultancy, Quality Management 

The Exemplar is the initial phase in the development of the UK’s first Eco Town and when complete, will provide 393 highly energy-efficient homes and a village hub which includes a primary school, nursery, convenience store and business centre; creating a zero carbon community that is a first for the UK. 

Silver has been involved from the beginning and has been able to work innovatively and collaboratively with A2Dominion, Cherwell District Council and other stakeholders on this Exemplar phase, in order to achieve the highest standards in sustainability.

In relation to the wider Masterplan, proposing circa 5000 homes, with commercial centres, Silver has assembled the construction Cost Plan.


View Details

Arlington Lofts, Camden, Old Building Repurposed

Client: A2Dominion Group
Services: Employer’s Agent, Quality Management, Principal Designer

New build development, delivering 21 new apartments, incorporating two detailed brick façades.

Formerly an electrical substation, the historical building is a prime example of Camden’s rich architectural heritage.

St John's Church Grounds, BREEAM 2012 Award

Client: LHA-ASRA Group
Services: Employer's Agent and Quality Management

This unique and complex, low carbon development provides 20 new, mixed tenure homes, a modern and flexible community centre and a net zero carbon vicarage. The buildings are arranged around a new street which draws in the existing Grade II Listed church.

Putting sustainability first

Sustainability was key throughout the whole St John’s Church scheme. The new vicarage became the first in the UK to achieve a Code for Sustainable Homes Level 6 and went on to receive a BREEAM 2012 Award for the ‘Highest Code for Sustainable Homes Score’. The new homes - 12, two-bedroom apartments and eight, four-bedroom family houses arranged in two blocks and two terraces – have all achieved Level 4. A range of renewable technologies were deployed across the development, including PV panels and rainwater harvesting systems.

Construction work was phased to allow the vicar to remain in residence throughout, moving into the new vicarage as soon as it was built, in order to free up the rest of the site.


Wavy Gate, Oxford, Student Accommodation

Client: A2Dominion Group
Services: Employer's Agent, Quality Management and Party Wall.

This scheme, so named by local school children after its distinctive "wavy gate" entrance design is situated in the heart of Oxford. Comprises 190 fully furnished, ensuite student rooms, a central landscaped courtyard acting as a communal area for students to socialise.

Given budget constraints, initial cost estimates based on a reinforced concrete frame questioned the development’s viability. It was therefore decided to use a prefabricated timber frame system which could save time and cut costs by around 9%. Silver visited EBS Elk’s main manufacturing plant in Austria with our client’s Development Team to acquire a 360 degree understanding of the component structure, process and ultimate sustainability of the building. Construction of both three and four-storey buildings, which covered 60,000 sq.ft., took only 10 weeks to achieve complete water tightness and which included installation of bathroom pods. Overall the project build took ten months from formation of ground floor slab to occupation.

With over 30 adjoining residential properties, party wall matters had to be addressed at the earliest possible stage to avoid delays. Our experienced party wall surveyors acted proactively, extending our role to act as Building Owners Surveyor, undertaking and issuing the necessary Awards within a tight, three month timeframe.

Dorset Close Office to Residential Conversion

Client: Lodha

Services: Principal Designer, Employer’s Agent, Building Surveying and Quality Management and Site Inspections

This three-storey building plus basement structure was built in the 1980s and is located within the Dorset Close Conservation Area.

The development proposals comprised the change of use of the basement, ground and first floor of the building, from office to residential in order to provide nine new residential units. The existing three residential units at second floor were reconfigured.

The development therefore provides 12 new affordable homes comprising:

• Three one-bed units
• Seven two-bed units
• One three-bed units

Lodha appointed Silver at the post-tender stage prior to awarding the contract to the successful contractor. From this stage we provided multi-disciplinary services led by our Building Surveying team through to completion of the 12-month programme. The project was delivered under a JCT Design and Build 2016 Contract.

Keybridge, Vauxhall, Landmark Development

Client: Keybridge House LLP
Services: Client Representative, Employer's Agent, Project Management and Quality Management

This landmark development at the heart of a regenerated Vauxhall delivers 470 high-end residential apartments, including 165 Build to Rent, in five blocks. One of the blocks, at 37 storeys, will feature the UK’s tallest brick façade. The scheme includes commercial space at the base of the residential blocks, a gym with swimming pool, landscaped gardens and a new public square.

The project involved the demolition of Keybridge House, a five-storey podium and 16-storey tower, whilst retaining, adapting and incorporating its double basement in to the new scheme. Previously owned by BT and once the world’s largest international digital telephone exchange; as the basement was reinforced with abnormal concrete slabs, the main tower incorporated asbestos within its structure and the site is close to a railway viaduct. The project presented a number of challenges.

Phase 2 comprised the demolition of existing buildings and associated structures (retained basement), and the design and construction of 125 residential dwellings and new school to ground and basement (including fit-out), associated external works and infrastructure.

Goffs Academy, Hertfordshire

Client: Net Zero Buildings Investments​

Services:  Employer’s agent and quality management​

This project comprises the design and build of a new sixth form centre providing new classrooms and a state-of-the-art fitness centre, procured by Goffs Multi Academy Trust.

Wyville School, Lambeth

Client: London Borough of Lambeth​

Services:  Employer’s agent, technical advisor and quality management​


This is a new 2FE primary school for LB of Lambeth that formed part of the Keybridge House Phase 2 JV proposals.  This is the JV partnership between A2Dominion Housing Group and Mount Anvil.

Our employer’s agent remained heavily involved in the benchmarking of both the school classrooms and residential snagging/ de-snagging process which has driven up quality and has been part of the success of the overall scheme.

Webber Street, Commercial Office space

Client:         Colorama House Limited​

Contractor: Synergy Property Group Ltd ​

Services: Employer’s agent, cost consultants and quality management​

We have managed the design and build of this office fit out to part Category A and part Category B standards to three floors including basement level.


York Place, Battersea

Client: York Place Buildings Limited, A2Dominion Group
Services: Project Management, Employer's Agent, Cost Consultancy, Principal Designer and Quality Management

This residential and commercial development on the former Homebase site in Battersea incorporates the new headquarters for the Royal Academy of Dance.

We were appointed to project manage and assemble a full planning application on behalf of York Place Buildings Limited. The secured planning consent was for three buildings above a new basement and landscaped podium, rising to 21 storeys, and providing 254 residential units, with 5,710m2 of Class D1 education space, café and drinking establishment space.

Carlton House, Putney SW15

Client: FABRICA/A2Dominion Group
Service: Principal Designer, Project Management, Employer's Agent and Quality Management

Private development scheme comprising 73 high end apartments of various sizes within a part 12-storey, part
10-storey and part 4-storey building with retail and
office accommodation

Gunmakers Wharf, Award-winning residential scheme

Client: A2Dominion Group
Services: Employer’s Agent, Quality Management & Party Wall

This award-winning 121-home development, built next to Victoria Park and the Hertford Union Canal, has transformed a derelict paint factory to deliver residential homes and commercial units. Silver delivered an enhanced Employer’s Agent role which included support to our clients sales launch, project managing the delivery of the Sales Complex.

Within the short pre-contract programme, Silver led a design review, which challenged planning approved designs and applied layout, specification and material modifications, all with an objective of maximising sales and market rent revenues. This review was completed successfully avoiding a planning re-submission, and was aligned with robust bespoke contract provisions, negotiated with the selected contractor.

To achieve the programme requirements, Silver led a fast-track process in relation to various enabling works constrained by Olympic Games highway restrictions.  Silver achieved agreement to facilitate the construction of a new site entrance crossover and completion of service installations within highways, which prohibited any construction from April 2012 to completion of the Olympic Games.

Silver was also appointed to negotiate all adjoining owner licence requirements, and to act as Building Owners Surveyor in discharging their duties under the Party Wall etc Act 1996.



How can we help?

Please contact Martin for more details of our Quality Management Services.

Martin Ward


Director, Quality Management & Aftercare

Martin joined Silver in 2005. Over a 30-year career, starting as a plumber, he has acquired an impressive breadth of practical, technical, managerial and business experience. Martin is an active member of ICWCI.

“During my time at Silver, the commitment to quality has never dwindled. Their right-first-time approach is the secret of delivering strong and confident quality management.”

Mark Poole


Managing Associate, Quality Management & Aftercare